Privacy Policy

Information you provide to us

• Contact information — name, email, phone number and other details when creating a Muallim account or enquiring about our services, so that only real and identifiable users can access the platform.
• Educational data — provided through educational institutions to support academic records, attendance tracking and other administrative functions for students, teachers and parents.

Information collected automatically

• Device and usage information — IP addresses, browser types, pages viewed and time spent on our site.
• Cookies and tracking technologies — cookies and similar technologies used to collect and store information.

Information from other sources

• Your educational institution — for account verification and account setup.
• Parents or guardians — for relevant student information provided in the Parent Portal.

• Personal identifiers — name and contact information.
• Academic records — grades and attendance.
• Financial information — tuition and fees.
• Technical and usage information — device data, IP address and interactions with the Services.

We use information to provide our Services, respond to enquiries, improve our content, administer billing, prevent fraud, comply with the law and develop new services.

We do not sell personal data. Personal information is shared only with the following categories of recipients:

• Our affiliates.
• Service providers acting on our behalf.
• Legal or government authorities, where required.
• A counterparty in the event of a business transfer.

We implement reasonable security measures to protect personal information against unauthorised access, misuse or disclosure.

You may request access to, correction of, deletion of, or restriction of processing of your personal information. You may also opt out of marketing communications at any time.

To request deletion of your account and data, follow the steps on our User Data Deletion page.

Muallim retains your personal information only as long as necessary to fulfil the purposes described in this Policy. In some cases we may keep information for an extended period where required by law, for tax or regulatory reasons, or to meet other legitimate business needs.

Data may be transferred internationally. Muallim complies with the EU–U.S. Data Privacy Framework and GDPR safeguards. Users have rights of access, correction and deletion, and complaints may be directed to EU Data Protection Authorities.

Needs your review: The previous site states adherence to the EU–U.S. Data Privacy Framework. Please confirm Muallim is actively self-certified before this is published, as this is a formal compliance claim.

We do not knowingly collect data from children under 13 without parental consent. Institutions using Muallim are responsible for ensuring COPPA compliance for their students.

Our Services may link to websites we do not operate. We are not responsible for the content or privacy practices of those external websites, and links do not imply endorsement.

Cookies are used for essential services, analytics, personalisation and advertising. You can manage cookies through your browser settings. Visitors in the EU and UK are prompted with a cookie banner.

Essential cookies

These cookies are vital to the basic operation of our website. They help you navigate the site, keep you signed in, and ensure you reach the right services, including during updates.

Cookies for features and services

Some cookies improve your experience by remembering your preferences and activity, so that menus and features you use often remain easy to reach.

The information on Muallim's website is provided for informational purposes only and does not constitute professional advice. Muallim is not liable for damages arising from use of the website, and links to external sites do not imply endorsement.

We may update this Policy from time to time. Updates will be posted here with a revised “Last updated” date.

• Email: info@muallimedu.com
• Phone: +1 510 815 8952
• Address: 4421 Jerri LN, Haltom City, Texas, 76117 USA

Needs your review: The previous page listed a privacy contact of “privacy@muallim.com” and an office address placeholder (“[Insert Office Address, Texas, USA]”), plus the legal entity name “Muallim LLC”. We have used your current published contact details instead. Confirm the correct legal entity name and whether a dedicated privacy mailbox should be listed.