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Muallim
Legal

User Data Deletion

This page sets out the process for requesting deletion of your account and data from the Muallim platform, in line with app store requirements and applicable data protection laws.

Last updated: 17 September 2025

The process at a glance

  1. Step 1

    Submit request

    Email us from your account address, or use the deletion request form below with the data you want removed.

  2. Step 2

    Identity verification

    Our team verifies that the request matches the account holder. You receive a confirmation email once verification is complete.

  3. Step 3

    Processing

    Your account and data are made invisible and inactive for 60 days. Signing in during this window reactivates the account.

  4. Step 4

    Deletion / anonymisation

    Personal identifiers are anonymised for 1 year, after which all data is permanently deleted from our systems.

Data deletion request form

Submit your request here and our team will verify it against your account before processing. Please use the email address you use to sign in to Muallim, and list the data you want removed.

For example: your account, profile details, or specific records. Include your institution name if you know it.